FAQs

Frequently asked questions

Where is Paral·lel 62?
We are at Avinguda del Paral·lel 62, Barcelona.

How can I get there?
Here are some recommend options:

Metro: lines L3/L2
Buses: 21, D20, H14, V11 i 88, i els nitbus N0 i N6
Taxi: parades a l’avinguda del Paral·lel, 61 i al Carrer Vila i Vilà, 60
Bicing: Av. del Paral·lel, 58

Where can I park?
There is a private car park next to the venue on Carrer de l’Abat Safont, but we recommend travelling by public transport.

I have problems with my tickets
Each event may have a different ticketing platform. Please look in your e-mail spam folder and/or check the registration in the app you purchased it from.

If the problem persists, contact the sales platform directly by e-mail or the contact phone number on their website.

If you still cannot solve the incident, contact us at info@p62.cat and we will help you.

I am under 18. Can I go in?
The minimum age to come in on your own is 18 years.
Between the ages of 16 and 18, you must show proof of your age with a valid document and you will be identified so you cannot consume alcohol.
Children under the age of 16 must be accompanied by an adult at all times and bring a photocopy of their ID together with a document from their parent/guardian authorising the accompanying adult.

What are the venue’s opening hours?
Times vary depending on the scheduled event. Find out in the programme of events on www.p62.cat.

Is there a cloakroom service? How much does it cost?
A cloakroom service may be available depending on the format of the event. If it is a not seated audience event, the service will be open. It costs €2 and you can store bags and clothes. The venue is not responsible for objects inside clothes or bags.

I have lost an article of clothing/object. How can I get it back?
If you have the cloakroom ticket, keep it and you can pick it up when the venue reopens. If you don’t have the ticket, write to us at info@p62.cat and we will help you.

Have you suffered or witnessed aggression or harassment at Paral·lel 62?
We have a protocol against aggression and discrimination, and we have signed up to Barcelona City Council’s NO CALLEM [We Won’t Keep Quiet] protocol.

If you have experienced or want to report or tell us about discriminatory situations and/or experiences on the premises, you can tell our staff or write to us at info@p62.cat and we will contact you.

Is the venue adapted for people with reduced mobility?
Yes, all areas are adapted.

Can you bring a photo or video camera?
Small, compact or disposable cameras can be carried. Professional or SLR cameras are not allowed unless you have a press or photographer pass.

Do you want to make a complaint?
Complaint forms are available. Ask the staff at the venue.

I would like to be a member of the P62 team. Where can I send my CV to?
We announce open recruitment processes on our website and social networks. If you want to send an unsolicited application, write to laboral@p62.cat.

I will arrive after the event starts. Can I go in?
Yes, just present your ticket. If the artist requests it, you will have to wait for a break between performances to go in.

Do you have gluten-free beer?
Yes, we have gluten-free beer in our bars.

I want to organise an activity at Paral·lel 62. Where can I send the proposal to?
You can contact us at info@p62.cat.

Do you have any other questions or suggestions?
Write to us at info@p62.cat.